# **Our support team is ready to help**

Our team is ready to answer your questions. Submit a ticket or browse our help desk resources below.

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##### Connect with our support team

For any billing or invoicing-related questions, please take a look at our [Billing & Invoicing FAQs.](https://lifeloop.com/frequently-asked-questions)

Support hours:

Monday – Friday: 8:00 am to 5:00 pm MT

#### Connect with the Lifeloop Support Team

Contact Name

Email

My Role:My Role I am a staff member of a Lifeloop or iN2L community

? If you are a resident or a family member of a resident, please contact your community directly "

Subject

Help Topic:Help TopicTablet issues Hardware purchased from iN2L or Lifeloop  Content on hardware purchased from iN2L or Lifeloop Calendar in Lifeloop AppDesigner in Lifeloop AppDining in Lifeloop AppDisplays in Lifeloop AppInsights in Lifeloop App Login issue in Lifeloop App  Print order in Lifeloop App  Resident portal in Lifeloop App  Staff management in Lifeloop App  Transportation requests in Lifeloop App  Work Requests in Lifeloop App Content in Lifeloop AppOther

? Please select the topic that best describes what you need help with:

Description

## Linked Senior is now part of LifeLoop

Following the [acquisition of Linked Senior by LifeLoop in 2024](https://lifeloop.com/newsroom/lifeloop-acquires-linked-senior-advancing-innovation-for-the-senior-living-resident-experience-of-tomorrow), we leveraged our combined resources and capabilities to build the leading resident experience platform.

While you may notice some changes in the communications you receive and the Linked Senior website has been redirected to lifeloop.com, rest assured that your logins and functionality will remain the same.

Want to know more about this change? If you have any questions or comments, please don’t hesitate to reach out to your account manager or to our customer success team.

##### **Access info for your LifeLoop products—select the appropriate resource below.**

## LifeLoop product resources

Your source of knowledge for the LifeLoop software and app. Our learning community offers videos, documents, and FAQ on specific LifeLoop features. Access guides on getting started with LifeLoop, overview videos for all user types, marketing rack cards and flyers, printables for content items, and resources for our resident and connection portals.

[LifeLoop learning community](https://training.lifeloop.com/)

## iN2L product resources

Your customer help center for iN2L systems. Use this portal to read articles and engage with our community.

[iN2L help center](https://in2l-help-center.stonly.com/kb/en/)

## LifeLoop University

Your source for comprehensive training on both LifeLoop and iN2L systems. Our in-depth courses are designed for new staff or those who need a refresher on specific topics.

[Register for a course](https://training.lifeloop.com/training/staff/lifeloop-university)

## Linked Senior support portal

Your source for information and resources that will help you get started and be successful with Linked Senior.

[Linked Senior support portal](https://install.linkedsenior.com/index.html)