# Wellness Navigator

Empowering life enrichment and clinical teams to transform social wellness insights into proactive intervention.

#### A new way to prevent social isolation

Social isolation is one of the greatest risks for resident well-being. Yet in many senior living communities, the signs of disconnection—missed activities, fewer interactions, longer gaps between visits—are often scattered or lost in the shuffle.

#### Meet the Wellness Navigator.

By bringing engagement signals into a clear, unified view, the Wellness Navigator empowers clinical and life enrichment teams to consistently identify residents at risk of disengagement—and respond with meaningful, timely support.

#### Turn insight into better outcomes

The Wellness Navigator brings clarity to what matters most—connection, purpose, and engagement—giving communities a measurable way to strengthen resident well-being.

##### Prevent social isolation

Transform engagement data into early awareness, helping teams proactively identify residents at risk before social isolation leads to decline.

##### Unify engagement & clinical insight

Create a shared view of resident well-being that strengthens collaboration between enrichment and clinical teams.

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##### Improve resident​ well-being

Bring structure and visibility to wellness efforts through engagement and loneliness trends, using clear metrics to improve resident outcomes.​

#### A wellness intelligence system built for senior living

The Wellness Navigator combines real-time engagement data with validated measures to give teams a holistic view of social wellness.

- **Social Engagement Index:** 
  SEI is the first operationalized measurement of social engagement, giving engagement and clinical leaders a shared, actionable KPI to proactively identify residents who may be at risk of social isolation.

- **UCLA Loneliness Scale:** 
  The UCLA Loneliness Scale is an evidence-backed measure of perceived loneliness that turns emotional well-being into a clear, trackable metric—helping teams identify isolation earlier and provide timely support.

- **Engagement Insights:** 
  Engagement Insights continuously measures resident behavior over time—surfacing real-time signals and trends so teams can identify patterns and drive informed wellness outcomes.

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#### Research-backed, action-ready.

The Social Engagement Index and UCLA Loneliness Scale translate decades of validated research into practical insights teams can use to support resident well-being every day.

**Stephanie Sanborn,**  
Senior Director, Innovation & Education, Seasons Retirement Communities

#### The OpenLoop Network enriches wellness insights

From visitor activity to bios, preferences, and contact data, OpenLoop Network Flows strengthen the resident picture behind the Wellness Navigator—giving teams more context, not extra manual work.

## Frequently asked questions

##### How does Wellness Navigator support resident wellness?

Wellness Navigator helps teams identify early signs of social isolation by turning everyday engagement data into actionable insights. By highlighting changes in participation, interaction, and connection, it enables staff to intervene earlier with meaningful support—helping strengthen resident well-being over time.

##### What measures are included in Wellness Navigator?

Wellness Navigator combines three key components to provide a comprehensive view of social wellness:

- The Social Engagement Index (SEI), which measures engagement patterns.
- The UCLA Loneliness Scale, which captures perceived loneliness.
- Engagement Insights, which surface real-time trends and signals.

Together, these measures provide both behavioral and emotional context for resident wellness.

##### How does Wellness Navigator work with other tools?

Wellness Navigator enhances your existing workflows by capturing and organizing engagement data within LifeLoop, making it easier to identify patterns and share insights across teams. It is designed to complement—not replace—clinical systems by providing additional visibility into social wellness.

##### Who uses Wellness Navigator?

Wellness Navigator is designed for both life enrichment and clinical teams. Activity and engagement staff use it to track participation and identify trends, while clinical teams benefit from additional context around social wellness to support more informed care decisions.